Essential Functions: Job Purpose:This position reports to the Senior Director, Facilities Operations & Maintenance and directs personnel, budget and operational activities of unionized personnel to provide a safe, clean, visually appealing and accessible campus environment for the University's stakeholders, and urban adjacencies. Position develops recommendations for standards, establishes processes for seasonal maintenance, enhances and executes master planned vision, monitors and coordinates repairs for hard scapes, and elevates approximately 195 urban acres consistent with the University's vision and mission. Direct grounds operating budget; approximately $1.75 million. Manages tool and equipment fleet.Essential Functions:Operations and Resource Management: Direct overall grounds operations while adhering to University guidelines; recommending policy and procedures with bargaining unit enforcement oversight. Define and implement grounds standards and service level as a program for the University. Resolve problems; administer services and solutions for improved grounds curb appeal. Perform seasonal assessments and direct remedial action. Assist in hardscape monitoring, repair and project recommendations. Assist in standards development, with a focus on conservational efforts. Stay up-to-date with industry trends and advise opportunities to increase the efficiency of the Department. Recommend equipment, materials and tools. Recommend training for safe operation and upkeep resources. Develop maintenance programs (in-house and contracted) including fertilization, sprinkler and other measures. Develop sustainability initiatives. Monitor reimbursable labor and billings, and oversee departmental expenditures. Establish equipment needs, capital requests and utilize supervisory ranks to maintain equipment responsibly. Labor Relations: Administer collective bargaining agreements. Participate in negotiating contracts with two (2) separate unions. Contribute to the development of a unit Policy and Procedure manual, with accompanying Code of Conduct. Responsible for administering and overseeing employee discipline, grievance hearings, and arbitration hearings in accordance with University labor relations procedures. Monitor compliance with University policy and procedures, and contractual agreements.Workforce Management: Develop job assignments for all department unit activities. Maintain sufficient staffing levels of the department. Utilize diverse labor sources. Evaluate and determine the need to outsource specialty tasks. Work with senior leadership to develop an organizational structure appropriate to meet campus expectations consistently.Staff Supervision and Development: Recruit, hire, train, and develop supervisors and staff to ensure seasonally appropriate and timely service. Administer employee time, overtime and absences in accordance with university policies and impose progressive discipline on matters of safety, policy compliance and labor agreements. Oversee special projects program for timely seasonal preventative maintenance. Manages, mentors and coaches supervisors and staff responsible for grounds services. Support and advise all staff with continued education, product demonstrations, and one-on-one training. Establish communications and coordination expectations of the team when engaging campus special events support.
Qualifications: Education: Bachelor's degreeBachelor's with a discipline related to facilities, botany, horticulture, landscape design/management, golf course management, or business management degree. Certified Educational Facilities Professional (CEFP), or other related and recognized industry certifications - desired. Master's degree in business or organizational management - preferred.Experience: Specialist (minimum 5 years of job-related experience) Five years of grounds/landscape management, and two years of supervisory experience. Experience in monitoring and controlling a significant operating budget. Experience in union environments required. Experienced at maintaining a vehicle fleet and operational service equipment with proper maintenance and record keeping required. Experience in garden and botanical layout design desired. General Requirements:The position is considered essential personnel; on call 24 hours daily, seven days a week.Knowledge, Skills and Abilities:SUPERVISORY SKILLS: Ability to delegate work, set clear direction and manage workflow. Strong mentoring, management, and budgeting skills. Ability to train staff and develop subordinate's skills through support resources including material, logistics, and technology. Ability to foster teamwork among staff members. FINANCIAL SKILLS - Understanding basic planning budgeting and tracking of labor, material and administrative expenses, and performing analysis of costs and waste.COMMUNICATIONS SKILLS - Ability to interact and articulate sensitively with students, faculty, staff, and administrators in a multicultural and diverse community. Competent in relating to management, workforce, labor representatives, contractors, and stakeholders. Excellent written and oral communication skills.ANALYTICAL SKILLS - Ability to compare, contrast and quality check work with keen attention to detail. Strong analytical skills including critical thinking and problem-solving. Ability to analyze and interpret contract language.TECHNOLOGY SKILLS ? Sufficient working knowledge in the use of automated systems, web-based work order CMMS systems, and timekeeping software. Proficient in administrative software (Microsoft Excel and other Microsoft Office tools). ORGANIZATIONAL LEADERSHIP SKILLS - Must be an effective communicator capable of communicating with both subordinates, peers and upper management as required. Ability to lead others through distributed work activities to meet key goals and foster best business practices.ORGANIZATIONAL DEVELOPMENT SKILLS - Ability to plan and set the strategic direction for program development. Analyze process and organizational effectiveness, develop expectations and implement program changes to consistently improve Level of Service to campus, while maintaining staff morale.
Internal Number: 76_204837
About Wayne State University
Founded in 1868, Wayne State University is a nationally recognized metropolitan research institution offering more than 400 academic programs through 13 schools and colleges to nearly 32,000 students. Wayne State?s main campus in Midtown Detroit comprises 100 buildings over nearly 200 acres; its five extension centers offer higher education to people throughout Southeast Michigan. Wayne State is dedicated to preparing students to excel by combining the academic excellence of a major research university with the practical experience of an institution that by its history, location and diversity represents a microcosm of the world we live in. Reflecting its location and the excellent international reputation of its graduate schools, particularly in the sciences, Wayne State boasts the most diverse student body among Michigan?s public universities. Its students represent 49 U.S. states and more than 60 countries.